What do I need to pack for my dog while he is at the program?
The only things your dog will need during his stay is enough food for the allotted duration, any medication he will need (i.e. flea/tick/heart worm), and if possible, the dog bed you would like him to use for the place command.
Can I visit my dog during his stay?
You will receive nightly updates about your dog’s progress and everything covered during the day’s training sessions. You will receive multiple videos and photos along with the written report (sent via text message). It is not recommended that you visit your dog, especially dogs that struggle with separation anxiety, as this will decrease the dog’s focus and could even cause minor setbacks.
Why do you use e-collars?
There is a lot of misinformation circulating the internet about e-collars. The truth is, e-collars are safe and effective tools that serve as a communication tool and invisible leash. It allows you to have full control of your dog, even when a physical leash isn’t present. E-collars are incredible pieces of modern technology that can help teach obedience, stop unwanted behaviors, serve as recall insurance for when your dog is off leash, and can also help many dogs that struggle with environmental and situational anxiety overcome their fears and insecurities. Using the e-collar for obedience training is a rather gentle and benign process. We use what is called the dog’s “working level,” which is the lowest level on the e-collar that the dog can perceive. The average working level for dogs is so low it is imperceptible to humans.
How does payment work?
To secure your dog’s start date, a 50% deposit must be received. Booking your dog’s program is first come, first served. Start dates are secured in the order of which the deposit is received. The remaining 50% is due at or before the start of your dog’s training program.
What is the cancellation policy?
If you need to cancel your dog’s training program after submitting the 50% deposit, you are entitled to a full refund up until 14 days prior to the start date. After that, no refund will be offered.
What are the sleeping conditions for my dog?
All dogs sleep in crates in the kennel area of our residence. The kennel room is furnished, quiet and stress-free for dogs. Only 2-3 dogs are boarded and trained at a time, which also eliminates any stress that can be associated in training centers/kennels with a high volume of dogs.
Is training guaranteed to be successful and last a lifetime?
While we take great pride in our effective, results-based training methods, any ethical and transparent dog trainer will tell you that there is never a guarantee. Long-term results after the board and train are truly dependent on how well you implement and adhere to the advice of Working K-9 Company. Owners who make upkeeping a well-trained dog a lifestyle through daily maintenance training, leadership, structure and accountability will see the best results.
What does a typical training day look like?
All dogs are let out individually around 5am. Throughout the day, your dog will receive 5-6 (30 minute) training sessions. They will also have periods of state-of-mind work, which includes working on duration for the place command as well as treadmill time. Dogs receive frequent bathroom breaks and outside time throughout the day. They will also have kennel time (no more than 2 hours at a time) which is part of the training process and aids in the dog’s development and understanding of structure. Dogs eat throughout the day during their training sessions. Bed time/ final bathroom break is between 9pm-10pm.